Do you find systems and processes highly boring?

by Tiina Wilen

I work with many designers and design business owners, and many find systems and processes highly boring. What I hear a lot is this: 

“I know I need systems, but it’s just so boring. I’m a creative person, and I want more creative flow in my work”

I so get this. 

But what I’ve learned in my 20+ years in business: if you want to grow, if you want to have more free time, more creative work, and more joy…

You guessed it: you need systems. 

My job is to make systems and processes simple and fun.

“When should I start setting up systems?”

Today. You already have systems though. The way you deliver your service or products > a system. The way you do your accounting > system. You might have formal systems and processes or informal ones. 

But, in many cases, they are in your head only… making it very difficult for others, when needed, to jump in and execute them. 

Or, they are highly manual and could be automated to improve your results! 

Also, your systems might not be that efficient…

“What systems do I need?” 

That depends a great deal on your current stage, and what you actually want with your business (and life).

The systems we always help our clients build are: 

  • system for getting clients and customers. This is the first system we build because once that is in place, you will remove a lot of stress. A looot.
  • system for onboarding your customers and clients. This needs to be airtight, so your projects and client relations run smoothly. system to deliver your excellence. This could be a certain methodology or a process map you use to get results for your clients – obviously highly unique to your business model, revenue streams, pricing, and personality.
  • system for planning. This is about making sure your trains run on time, and you can gather information about your activities that helps you make the right decisions and plans for the future. system for visibility. When you have your sales and marketing systems dialed in, strategic visibility makes sense. So you need a system to get lots of it!
  • system for expanding to new markets or segments. This doesn’t happen by accident either. Our product-based clients often want to expand to international markets (even service-based ones often want that too, the vehicle is just different). Systems are needed.
  • system for bringing in and training new team members to become profitable contributors to your business.
  • system for your back-end operations. This could be making sure your CRM talks to your Accounting System, your Logistics System is integrated with your e-commerce store, and with accounting, and with CRM… those systems 🙂

All the systems.

Now, you can easily self-assess your business to know what systems you need the most.

If your sales are not consistent > sales and marketing systems.
If your deliveries are giving your headache > client experience systems.
If your projects and products don’t end up in media > visibility systems.
If your team is not profitable > team systems.
If your back-end is a mess > infrastructure systems.

If you need help, I can have a look at your business and determine where to start! Book a consultation and let’s assess your business needs together.
Best, Tiina

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